Without really understanding how or why, enterprise customers are convinced that they must specify an AI capability in just about any software system they’re choosing

In a cloud-first, try-before-you-buy digital era, businesses should be very sceptical about allocating budget to software vendors that don’t let them try out their products

The life sciences industry may have been slower than other markets to appreciate the benefits of holistic data and document management, but that is changing

Given the choice of buying a “tool,” a “solution” or a “platform,” businesses are opting increasingly for the last of these, believing that a platform

We’ve been canvassing their views about what this means to them and the value this brings to the company. Was it a conscious decision to