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Customer Testimonial

Updated: Jul 5, 2021

Sargento selects CARA to replace Documentum Webtop

PRINCETON, N.J. – March 12, 2013 – PRLog — Generis Knowledge Management Inc today announced that Sargento, leaders in Consumer Products, Food Service, Food Ingredients and Culinary Solutions, selected the Generis CARA product as the user interface for Documentum, to replace Webtop.

“We did a comparison of Documentum D2 vs. CARA to replace Webtop and found CARA to be far superior in the features our users, as well as our IT department and Documentum Administrators, value”, says Barb Buschmann, IT Director at Sargento. “We then did an extensive POC with Generis to prove out our initial observations. In addition to a very robust, stable, and highly configurable product, there were two other things that tipped the scales dramatically in favor of CARA. One was the responsiveness of Generis to suggestions for enhancements and the remarkable turn-around time in which we were given the updates for testing purposes. The other was just how pleasurable it was to work with a company like Generis where we felt valued as a customer. When we demoed CARA to our user focus groups, an overwhelming majority of participants recommended we move ahead with the purchase and stated they looked forward to working with this new tool. “

“We are delighted to have been selected by Sargento as the replacement for Webtop,” said James Kelleher, Generis’s Chief Executive Officer. “Sargento undertook a rigorous evaluation of CARA and comparison with D2, but they also contributed many valuable ideas during the POC which made their way into the product and have greatly enhanced areas of functionality such as email management, batch import improvements, Documentum BPM workflow integrations and handling of Change Notifications and Favorites. The team at Sargento is visionary in their use of document management, and we look forward to gaining a lot from working with them.”

About Sargento

Sargento Foods Inc. is a family-owned company comprising four business divisions: Consumer Products, Food Service, Food Ingredients and Culinary Solutions. The Consumer Products Division is a leading national packager and marketer of natural shredded, sliced, snack and specialty cheeses sold under the Sargento brand. The Food Service Division is a producer of custom cheese products that are tailor-made to the specifications of many national restaurant chains. These products include natural sliced and shredded cheeses and breaded appetizers. The Food Ingredients Division provides custom cheese products to meet the needs of other food manufacturers. These products include sliced, shredded and diced cheeses, portion control packs, fillings and sauces. The Culinary Solutions Division provides high quality meal kits to deli operators that include natural cheeses; pasta , rice or potatoes; and sauces.

About Generis Knowledge Management, Inc.

Generis has been providing leading-edge software for content management systems including Documentum, SharePoint, Alfresco and Oracle WebCenter since 1997. The company has more than 40 customers across industries from Federal Government, through Life Sciences and Engineering to Media, Publishing and Financial. The company is headquartered in Princeton, NJ in the USA. In addition to the market-leading CARA user interface, which CMSwire called “a pretty slick tool”, Generis also provides a number of add-on modules to handle watermarking, eSignature, data migration and import / export, annotations, hyperlinking and publishing. For more information about Generis visit

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